Returns & Exchanges

At Asia Timepiece Centre, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in their original, unworn condition. Please ensure all tags, protective films, and original packaging are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for return to receive an authorization form.

• 2.
  Secure Packaging

  Place the timepiece back in its original luxury box and secure it within a protective shipping carton to prevent damage during transit.

• 3.
  Ship the Item

  Send the package using a trackable and insured shipping method to our service center address provided in the authorization email.

• 4.
  Inspection and Refund

  Once our specialists verify the watch's condition and authenticity, we will process your refund or exchange within 5-7 business days.